How much does shipping cost?
Standard rate USPS/UPS shipping charges are $6 per order within the Continental U.S. All international orders require an $11 S&H flat rate fee. Express shipping is not offered at this time.
When will my garment ship?
Shipping times are based upon each campaign end date. Garments will not ship until a campaign ends.
Yes, we know, you want your AWESOME heartfelt garment in hand right away! However, all garments are printed once a campaign is successful, not before. This way, each campaign will raise as much money as possible and allows us to take the time needed to make your quality garment.
How long does it take to get here?
Once each campaign ends, we will produce and ship within 5 days. Depending on where the package is going, allow from 2-3 weeks to have your quality garment on your doorstep.
How long does it take to get here if I am international supporter?
For international shipping addresses, there are possibilities that your garments will take longer than 3 weeks. If you have concerns, feel free to email us at firstname.lastname@example.org. We promise, it will be worth the wait!
Due to the fact that I Heart Garments is campaign based and we print to fulfill successful campaign orders, we do not keep stock of past campaign garments. For that reason, exchanges cannot be made if you order the wrong size. Take the time to read the size guide and/or ask questions to make sure your garment is a perfect match.
If you should have a problem with the actual garment itself, we will take each return on an individual basis. Please download, print, and complete this Return Form (pdf) and e-mail us to explain your return. We will address your concern ASAP and make suitable arrangements. We take great pride in the quality and design of our garments and the ability to give back to worthy causes. Please let us know if you are unsatisfied in any way and we will work to satisfy you!
I Heart Garments
486 Siebert Street
Columbus, Ohio 43206